We were contacted by a client who had an urgent requirement for minutes to be taken and a transcript produced on a very tight deadline. One of our transcribers attended the meeting, returned to our office and transcribed the minutes the very same day.

Another client required the transcription of a disciplinary hearing which contained very sensitive information. We were able to offer the assurance that all of our employees are all security cleared, that they sign a confidentiality and Official Secrets Act agreement, and that the transcript would be produced within our Police Approved Secure Facility.

“We recently enlisted AVR’s assistance to take independent minutes regarding our son’s SEN plan with the local authority. The transcript served as evidence that enabled us to gain additional support and funding to benefit our son’s education. We are very grateful for the professional service provided which aided us in winning our tribunal.” – Kingsley Stevenson

Case Study

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We Are A Police Approved Secure Facility (PASF) – quality assured by the Home Office

Thank you so much for your efforts on this. A team I’d certainly use again! Please pass on my thanks.

Regional Police ForceDetails witheld for security reasons

I have just completed going through all of the observations from the final batch of documents and would like to thank you and your team for the excellent standard of work.  My superiors and I have been really impressed with the Queries/Observations that have been raised by your team considering that “Technical” documentation such as ours is not part of your core business, it shows that your personnel do not just “Copy Type”, but actually read and digest what they are typing, identifying issues and querying things that do not quite read right.

Energy CompanyLead Technical Author

Just wanted to say thank you for the quick turnaround in this matter.  Your assistance is very much appreciated.

Visual Transcription ClientName witheld for security reasons

Now that’s what I call fast – thank you!

Visual Transcription ClientName witheld for security reasons

Thank you very much for the rapid turnaround provided in this case.  It is a necessity in the trial tomorrow and we appreciate your urgency.  Thank you.

Visual Transcription ClientName witheld for security reasons

Thank you very much for your prompt response – you have made my day!

Visual Transcription ClientName witheld for security reasons

Thank you so much for your help this morning – you have been fantastic! I’ve just printed off the transcript and [name removed] is reading it just now.

Visual Transcription ClientName witheld for security reasons

I know I have thanked you for your help this morning, but [name removed] has also asked that I pass on her thanks to the transcribers for turning this around so quickly.

Visual Transcription ClientName witheld for security reasons

Can I please thank you and your team for providing this transcript so quickly.  When myself or any of my team ring your department you are always so pleasant and helpful.  Your team are always a pleasure to deal with.  Thank you so much.

Visual Transcription ClientName witheld for security reasons

I’d like to say thank you to all the staff at AVR for the work they have done for us, especially taking on all the extra IOPs that allowed us to clear our 6-month backlog last year! We are now in a much more manageable position because of this.

MPTS Team MemberName witheld for security reasons

Many thanks to all your transcribers for getting these done. I know that sometimes the quality of the recordings wasn’t great, so we do appreciate their efforts.

Medical Transcription ClientLancaster University

This is the third transcription AVR has processed for us in this case. On each occasion the efficiency and quality of your service has been second to none and should we require transcription services in the future, we would not hesitate in referring this to AVR. Everyone who either myself or my wife has spoken to have been friendly, professional and efficient and our thanks go to all AVR staff. We recommend your services very highly to anyone needing transcription services for whatever reason.

Court Transcription ClientLitigant in Person

Many thanks. Great service. Will be sure to use again.

Court Transcription ClientSenior Solicitor

Please find attached Satisfaction Survey for work carried out for my ongoing case. There were no problems with any part of the service whatsoever and I thank all who were involved.

Court Transcription ClientMOD S Sgt

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