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VISUAL TRANSCRIPTION

State of the art technology captures verbal & non-verbal communication

Visual Transcription

Our visual transcription unit is equipped with the latest technology and software to enable the interview to be viewed through the computer whilst transcribing.

All non-verbal communication is included, such as nods of head and various gestures. Times are included throughout the transcript for ease of reference.

The visual transcription unit is secure; Security passes and additional door codes are required to gain access to AVR’s office, and the unit is protected by a NACOSS grade 3c Redcare alarm system, incorporating an automated police response. Higher security information is held inside the restricted suite within the unit, which has the added protection of a door code.

Recordings and paperwork are stored in fireproof, digitally locked safes, ensuring security and confidentiality is maintained at all times. Work can be securely stored on one of our military grade encrypted, password protected storage devices for a set period of time or destroyed upon completion, depending upon clients’ preferences.

AVR also have the capability to provide a subtitling service to help clients meet the requirements of accessibility legislation.

Visual Transcription Services
Visual Transcription Services

AVR Transcription Ltd has been contracted to provide audio-visual transcription services for Achieving Best Evidence (ABE) interviews nationwide. Since the contract started in 2003, we have transcribed over three million minutes of recorded material to be used in the court setting.

“Thank you so much for your help this morning – you have been fantastic!  I’ve just printed off the transcript and [name removed] is reading it just now.”

“I know I have thanked you for your help this morning, but [name removed] has also asked that I pass on her thanks to the transcribers for turning this around so quickly.”

Case Study

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We Are A Police Approved Secure Facility (PASF) – quality assured by the Home Office

Thank you so much for your efforts on this. A team I’d certainly use again! Please pass on my thanks.

Regional Police ForceDetails witheld for security reasons

I have just completed going through all of the observations from the final batch of documents and would like to thank you and your team for the excellent standard of work.  My superiors and I have been really impressed with the Queries/Observations that have been raised by your team considering that “Technical” documentation such as ours is not part of your core business, it shows that your personnel do not just “Copy Type”, but actually read and digest what they are typing, identifying issues and querying things that do not quite read right.

Energy CompanyLead Technical Author

Just wanted to say thank you for the quick turnaround in this matter.  Your assistance is very much appreciated.

Visual Transcription ClientName witheld for security reasons

Now that’s what I call fast – thank you!

Visual Transcription ClientName witheld for security reasons

Thank you very much for the rapid turnaround provided in this case.  It is a necessity in the trial tomorrow and we appreciate your urgency.  Thank you.

Visual Transcription ClientName witheld for security reasons

Thank you very much for your prompt response – you have made my day!

Visual Transcription ClientName witheld for security reasons

Thank you so much for your help this morning – you have been fantastic! I’ve just printed off the transcript and [name removed] is reading it just now.

Visual Transcription ClientName witheld for security reasons

I know I have thanked you for your help this morning, but [name removed] has also asked that I pass on her thanks to the transcribers for turning this around so quickly.

Visual Transcription ClientName witheld for security reasons

Can I please thank you and your team for providing this transcript so quickly.  When myself or any of my team ring your department you are always so pleasant and helpful.  Your team are always a pleasure to deal with.  Thank you so much.

Visual Transcription ClientName witheld for security reasons

I’d like to say thank you to all the staff at AVR for the work they have done for us, especially taking on all the extra IOPs that allowed us to clear our 6-month backlog last year! We are now in a much more manageable position because of this.

MPTS Team MemberName witheld for security reasons

Many thanks to all your transcribers for getting these done. I know that sometimes the quality of the recordings wasn’t great, so we do appreciate their efforts.

Medical Transcription ClientLancaster University

This is the third transcription AVR has processed for us in this case. On each occasion the efficiency and quality of your service has been second to none and should we require transcription services in the future, we would not hesitate in referring this to AVR. Everyone who either myself or my wife has spoken to have been friendly, professional and efficient and our thanks go to all AVR staff. We recommend your services very highly to anyone needing transcription services for whatever reason.

Court Transcription ClientLitigant in Person

Many thanks. Great service. Will be sure to use again.

Court Transcription ClientSenior Solicitor

Please find attached Satisfaction Survey for work carried out for my ongoing case. There were no problems with any part of the service whatsoever and I thank all who were involved.

Court Transcription ClientMOD S Sgt

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